Oakhampton Capital Pty Ltd · Programme slug digital-twins
Oakhampton Digital Twin Partner Programme Terms
Version 2026-08-25 · Effective 2026-08-25
1. Commission and duration
An eligible partner earns 20% of net collected Oakhampton Operational Digital Twins revenue — subscription fees and simulation-study fees billed through twin.oakhampton.ai — for each qualified customer's first 12 eligible paid months. Paid month 13 and later earn no commission. Reactivation does not restart the 12-paid-month period unless Oakhampton Capital Pty Ltd documents approval of a genuinely new business entity after at least 12 months inactive.
Net collected revenue excludes GST and other taxes, credits, refunds, chargebacks, disputed amounts, coupons and discounts, pass-through charges, and bespoke consulting billed outside the programme.
2. Attribution
Attribution uses a 30-day first-party referral window and the last eligible partner click before checkout. A documented existing customer or active sales opportunity that predates the click takes precedence. Referral codes may not be inserted retroactively, and no commission is due where the qualifying attribution was captured after the customer event.
3. Qualified customers
A qualified customer is a new, arm's-length account that completes a paid checkout or executes a paid study engagement, passes fraud screening, is not controlled by or related to the partner, is not an existing customer or documented active opportunity, and remains settled through the 45-day refund and chargeback hold.
Self-referrals and related-party purchases are ineligible and may be rejected, held for review, reversed, or clawed back.
4. Hold and payout administration
Eligible paid invoices are recorded as pending and mature only after a 45-day hold if payment remains settled. Approved balances are administered quarterly on NET-15, meaning within 15 days after quarter-end. The minimum payout is AUD 1,000; smaller approved balances roll forward. These are administrative terms, not permission for a partner to initiate or alter a payout.
5. Accelerator and launch bonus
The base rate remains 20%. A partner may receive a 25% rate for the following quarter after five qualified new customers in a rolling 90-day period only when the partner's reversal rate is below 5% and no policy breach exists. Eligibility must be confirmed administratively before the accelerated rate applies.
A one-time AUD 100 launch bonus may be recorded when the partner reaches its fifth qualified customer within its first 120 days. It is available once per partner and is not paid for leads, free registrations, self-referrals, or related-party purchases.
6. Reversals and clawbacks
Unpaid commission may be reversed for a refund, credit, dispute, chargeback, fraud, duplicate attribution, policy breach, or cancellation during the 45-day hold. If a previously paid transaction is reversed, the corresponding amount may be offset against later approved balances to the extent permitted by law. Each reversal must identify the original deterministic event and a programme-approved reason.
7. Promotional conduct
Partners must not engage in:
- self-referrals
- related-party purchases
- trademark bidding
- misleading claims
- cookie stuffing
- coupon leakage
- unapproved paid-search direct linking
- impersonation
- spam
- purchased lists
- unsolicited mass direct messages
- incentive traffic
- unapproved community promotion
Partners must make accurate, supportable claims, follow approved brand guidance, and obtain approval before any channel or tactic described as requiring approval.
8. Disclosure
Affiliates must place a clear and conspicuous disclosure of their commercial relationship, compliant with the Australian Consumer Law, near promotional claims and affiliate links.
The disclosure must be conspicuous, understandable, and placed close enough to the endorsement or partner link that a customer sees it before acting.
9. Records and enforcement
Oakhampton Capital Pty Ltd may request evidence of attribution, audience, channel, claims, and disclosure. Events are processed by deterministic event ID so duplicate delivery does not create duplicate commission. Oakhampton Capital Pty Ltd may reject ineligible events, suspend review, terminate participation, and reverse or claw back affected commission for a breach of these terms.
10. Privacy and customer data
Partners may use Oakhampton Operational Digital Twins names, links, and programme materials only to promote the product in accordance with these terms. They must protect personal information, use it only for the disclosed promotion, and comply with applicable privacy and data-security law, including the Privacy Act 1988 (Cth) where it applies. Partners may not sell, rent, disclose, or reuse prospect or customer information obtained through the programme except as required by law.
11. Messaging and email
Partners may not send spam, use purchased lists, or make misleading commercial messages. Any email or other direct marketing must comply with the Spam Act 2003 (Cth) and any other applicable law: sent only with a lawful basis, identifying the sender accurately, providing a functional unsubscribe facility, and honouring opt-out requests promptly. Text, prerecorded, or automated outreach requires any consent and disclosures required by applicable law.
12. Taxes and records
Partners act as independent contractors and are responsible for their own taxes, registrations, insurance, expenses, and records. Oakhampton Capital Pty Ltd may request tax documentation, including an ABN, GST registration status, or other documentation required by law, before administering a payout, and may withhold where the law requires it for a payee without an ABN. Nothing in these terms provides tax, legal, or accounting advice.
13. Suspension and termination
Oakhampton Capital Pty Ltd may suspend, investigate, or terminate participation for a suspected breach, fraud, legal risk, or programme integrity concern. Termination does not create entitlement to commission on future events. Any commission remains subject to qualification, the stated hold, reversals, clawbacks, and applicable law.
14. Disputes, changes, and acceptance
Partners should raise programme questions or disputed event records promptly with Oakhampton Capital Pty Ltd and preserve supporting records. These terms may be updated for future participation by publishing a new version; a new version does not retroactively reduce a commission already earned under the version accepted for that qualified event, except where a reversal, fraud, policy breach, or applicable law requires otherwise. Continuing participation after accepting a new version constitutes acceptance of that version.